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Shipping and returns

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some countries, and some products cannot be shipped to international destinations.

Until 94 euro of amount always we send with courier (fast delivery); over 94 euro you can choice if want receive with free postal service (slow delivery) or with fast courier (with supplement). Normally, with courier your order (products) will arrive in 6-8  working days (3-5 working days in Europe), it depends on destination from which is ordered; with postal service may be necessary much more (for example until 30-40 days for USA and Australia due of the customs, for Europe until 20 days).

Returns Time

As expected by international law on e-commerce, your must return the item within 30 days by the receivement of purchase.

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. We do not cover shipping costs for returns, unless there is manufacturer defect. If you ordered products with free shipping included, you will get money back with the shipping costs deducted for the shipping costs we had to pay (€ 7,99 or € 10,99 for Oceania ).

Returns Policy

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect.

This means that the item, the user guide, the package MUST BE perfectly, as available to be sold again when received by you; the item cannot have been used by you, cannot have a dirty wire, cannot have been handled and ruined.

You should expect to receive your refund within 14 days by the receivement of your package in our office, however, in many cases you will receive a refund more quickly.

Contact us on our contact page if you wish to return products.